How to request a refund?

If you have paid for a course, you can request a refund within 24 hours of your payment.

To request a refund, follow these steps on a computer:

Call 01766556062 and state the email address/phone number you have used to purchase the course.
Refund requests are only considered valid if contacted and informed via calling 01766556062 within 24 hours of purchase clearly specifying your email address and phone number used during registration.

Refund shall be made to the medium through which a customer has made the payment within 7-14 working days of successful processing and approval of the refund request by mrhacademy. This confirmation will be emailed to the user.

When will the refund not be applicable?

In case you have submitted the complaint or refund request after 24 hours from the date of purchase.
In case you have already earned your Course Certificate within the 24-hour complaint period, you are no longer eligible for a refund.
If you file a complaint within the 24-hour complaint period and earn the course certificate within the next 7-day refund period, you will not be entitled to a refund.
When you request a refund, the refund process will be in progress. Therefore, if you complete an activity (play a video) and proceed with the course, you will not be eligible for a refund request.
If you complete more than 5 videos before or after requesting a refund, you will not be eligible for a refund.

When will the refund be applicable?

If mrhacademy fails to provide the resources as promised in the course

mrhacademy has full authority to change the T&C from time to time and case by case scenario.